Your privacy is important,
so Mocana has created the following Privacy Statement to
let you know what information we collect when you visit
our web site, why we collect it, and how it is used. This
Privacy Statement explains the information collection and
use practices for our mocana.com web site and information
that you provide to Mocana Customer Support via this web
site, and it does not apply to other Mocana web sites, products,
or services.
By using this web site, you consent to
the information collection and use practices described in
this Privacy Statement. We may periodically make changes
to this Privacy Statement. It is your responsibility to
review this Privacy Statement frequently and remain informed
about any changes to it, so we encourage you to visit this
page often.
Collected
information The term "personally identifiable
information" means any information that may be used
to identify an individual, including, but not limited to,
a name, physical address, email address, phone number, and
other contact information. You may be asked to provide personally
identifiable information when you use our web site, register
for an account or use our services, download our products,
correspond with us by email, or provide us with feedback
regarding this web site or our products and services. The
personally identifiable information that we collect may
include the following: contact information, shipping information,
billing information, transaction history (e.g. Mocana products
downloaded or used), web site usage preferences, and feedback
regarding our products and services. Mocana also automatically receives and
records information on our server logs from your browser,
including your Internet Protocol (IP) address, cookie information,
and the page you request. You can choose not to provide
us with certain information, but then you might not be able
to take advantage of many of our features.
Use of collected information
We use your contact information to identify
you and contact you as needed. We use shipping and billing
information solely to fulfill your purchases of Mocana products
and services. We use transaction history information and
feedback to provide you with customer support. We use your
web site preferences to tailor your experience on our web
site. We use your IP address to help identify you. We also
use your IP address to help diagnose problems with our computer
servers and to administer this web site.
Sharing and disclosure of collected information Mocana does not sell personal information
it collects about you to third parties. Information collected
from you is only used to complete and support your use of
this web site and Mocana products and services and to comply
with any requirements of law. We reserve the right to disclose
your information when we believe, in good faith, that an
applicable law, regulation, or legal process requires it,
or when we believe disclosure is necessary to protect or
enforce our rights or the rights of another user. If all
or a portion of our assets are acquired by another company
or we merge with another company, information that we have
gathered about you, including personally identifiable information,
may be one of the transferred assets.
Preferences for use of information You may modify your preferences regarding
our use of the information that you have provided (e.g.,
unsubscribe from certain email notices) by emailing Mocana
at webmaster@mocana.com.
Please be aware that this Privacy Statement and the choices
you make on this web site will not necessarily apply to
personal information you may have provided to Mocana in
the context of other, separately operated, Mocana products
or services.
Access to
collected information If you desire to modify any of the information
that you have previously provided to us, you may do so by
emailing Mocana at webmaster@mocana.com <mailto:webmaster@mocana.com>.
To help us process your request, please include the following
details: contact information and details of your request.
Cookies
Cookies are small text files stored by
your browser in your computer when you visit our web site.
We use cookies to improve our web site and make it easier
to use. Third party contractors that maintain and monitor
this web site on Mocana's behalf may also use cookies. Cookies
permit us to recognize users and avoid repetitive requests
for the same information. Cookies from our web site, including
cookies from third party contractors, cannot be read by
other web sites. Most browser's will accept cookies until
you change your browser settings to refuse them. You may
change your browser's settings to refuse our cookies. However,
if you do so, you may not be able access certain parts of
this web site.
Use of contractors
We may retain the services of outside
contractors to perform services on our behalf (for example,
to help provide technical support services or maintain and
operate this web site). At times, we must disclose relevant
personally identifiable information about you to our contractors
so they may provide these specific services for us. We require
our contractors to keep this information confidential and
to only use the information on our behalf.
Links to
third party web sites and products This web site and our products and services
may contain links to other web sites and products and services.
We are not responsible for the privacy practices or the
content of these web sites or products or services. Please
visit the privacy policies of these third party sites and
products in order to understand their privacy and information
collection practices.
International
transfers Information collected on this web site
may be stored and processed in the United States or any
other country in which Mocana or its affiliates, subsidiaries,
or agents maintain facilities, and by using this web site,
you consent to any such transfer of information outside
of your country.
Children
This web site is not intended for or directed
to persons under the age of 13. Any person who provides
information to Mocana through this web site represents to
Mocana that they are 13 years of age or older.
Consent to
this privacy statement By using this web site, you agree to this
Privacy Statement. This is our entire and exclusive Privacy
Statement and it supersedes any earlier version. We may
occasionally update this Privacy Statement. We encourage
you to periodically review this Privacy Statement. Your
continued use of this web site constitutes your agreement
to this Privacy Statement and any updates.
Contacting
mocana
We do not guarantee error-free performance
under this Privacy Statement. We may not always catch an
unintended privacy issue, despite our efforts to do so.
Accordingly, we welcome your feedback regarding any privacy
concerns that you may have. We will use reasonable efforts
to comply with this Privacy Statement and will take prompt
corrective action when we learn of any failure to comply
with it. We will not be liable for any damages, including
incidental, consequential, or punitive damages, relating
to the practices described in this Privacy Statement.
If you believe that Mocana has not adhered
to this Privacy Statement, please contact us by email at webmaster@mocana.com,
by postal mail at Mocana Corporation, 101 Jefferson Drive,
Menlo Park, CA, 94025, or by telephone at (415) 814-1429.
